pricing and service were very good, however the driver did not leave any paperwork that showed how much fuel was delivered nor any indication of pricing. I presume your truck is equipped with a meter system that quantifies the fuel quantity and guarantees an accurate delivery. Perhaps it is your procedure to mail the delivery form to the customer but to date I have not received such form. Because the charges are on a autopay basis I am requesting the delivery information to establish costs for my records.
Thank you [NAME REMOVED] 425 Stagecoach Run 85390
Delivery was almost too prompt. It was scheduled for Friday, but was delivered on Wednesday when we were not at home. We keep a lock on our tank and the driver had to pull the pin out of the cover and bend the tab that the lock goes through in order to attach the fill hose. I appreciate the fast service, but the communication could have been better.
Your service rep, Lisa, is always nice, prompt and answers the phone. Propane is delivered on time, or even earlier many times. Can't tell you about the price though, no one quoted me the price per gallon. I should have asked, but I'm locked in to using FLAME anyway. Not happy about the high yearly tank rental!