The two guys out knew what they were doing and I had total confidence. We talked about what I needed and they came up with a solution. The sales reps should work in the field with these guys for a few months before they are involved in customer service as this would make their job easier and they would be more informed and confident to the customer
Your representative was knowledgeable, thorough and explained everything he was doing as we went along. He inspected both inside and outside for leaks and took a very systematic approach. Nice to see people who know what their doing!! (Not to mention, he is a nice guy too!