Outstanding customer service. Responded quickly to my online order request and delivered next day with a lovely personal bike presentation too. Nothing was too much trouble and all to do with the bike was spot on. I highly recommend this company.
I came in to store with a good idea of the bike I wanted but without much knowledge or any other essentials needed. The welcome I received was very kind and Rich spent a great deal of time with me to understand my needs and experience. He then helped me select everything I would need to get started riding with maximum enjoyment (weather excluded!) and safety.
The service from start to finish and all of the team who dealt with me were faultless. I would very highly recommend Flamme Rouge Cycles to all and I look forward to returning whenever I need anything new, bike maintenance or just for a coffee mid ride!
I like the family feel about your business. I like that you are welcoming. It doesn’t feel elitist or specialist. I like that I can ask any question (as a beginner). I like that you listen to what I’m saying. I like that you addressed all of the points that I made. I like the quality of your work.
The quality of the bike is fantastic and the service received - having it delivered to our home with the baby seat fixed on for us- was fantastic. We are entirely confident that both myself and our baby will be safe and comfortable with all the products provided by yourselves so thank you.