Great communication - happy to chat about bikes by phone before order (in lockdown) and help with decision making. Only retailer within an hour drive with the stock.
Had a technical issue with the bike after the first ride and you came to collect the bike, repair it under (manufacturers) warranty and return it back to me within 3 days of my call. And a gift to say sorry, when it was a manufacturer's issue, and your inconvenience collecting and delivering the bike.
Superb product knowledge, coupled with above and beyond customer service. Thank you.
Fast delivery, excellent customer service. One bike delivered with the wrong front wheel but driver arrived early the next day (bank holiday) to change even though we are not local.
Would definitely recommend!
Flamme Rouge is a very different bike shop , there's an amazing amount of stock bikes , components and clothing .The thing that sets it apart is that it's also a 'hub' ( no pun intended there ! ) for cyclists with a small cafe that has outside seating and bike parking facility woth a friendly atmosphere .
The service is very personal you can be buying a bell or a top end carbon fibre bicycle you'll get the same great service.
A very skilled workshop aswell instore ......
10 / 10 Bike shop :)