The person at the store who helped me was very helpful and knowledgeable. I sorry I do not remember his name, but would love to work with him again. I loved the information he shared about my foot issues and the type of shoes that work for me. Awesome Awesome. I purchased one pair of shoes and plan on returning within the next couple of weeks to purchase the one he showed me.
I always appreciate the time, care, and knowledge-base given by the associates who help me pick the best shoes for my run. They helped me get into my passion of running and have helped me maintain it ever since.
Warm, friendly and knowledgable staff. They take their time and explain all details with. You get to pick what shoe you want but lots of options and sharing of information.
Came to this store once with no expectations and now only store I go to for my running shoes and supports. Even recently bought my first pair of trail shoes. I have sent others to thus store and they were pleased.
I had been running with the FFRC, but I had never purchased shoes from Fleet Feet. Knowing that it was time for a new pair, I went to the Chesterfield location and Joanna was the employee who helped me. She was knowledgeable and could explain the reasoning behind the type of shoe that she was selecting for me. I also liked her positive attitude. You can tell she enjoys her job. I have always purchased Asics, so I was surprised when I found that I really loved how the Brooks felt on my feet. Can't wait to start wearing them!
I most like the personal service. I have recommended family and friends to Fleet Feet. And, they have all been positive about the experience. In particular, they have been surprised by the personal care taken to ensure they are fitted correctly for footwear. I recently took my son and his partner to Fleet Feet for new shoes. They were both very skeptical initially. They both told me they had been fitted for shoes before. But, then they were both surprised to find they were wearing shoes that were at least one size too small. Fleet Feet corrected that. They came away very pleased with the results.