I walked into and I was immediately greeted. I have many very specific needs in regards to my shoes (orthotics and various injuries that need to be addressed when fitting) . My feet were scanned, and a discussion followed. The scans were explained, and how my orthotics address my specific needs. It took only three pairs of shoes ranging from good to outstanding. I left with the perfect pair. Thank you Chesterfield Fleet Feet,
Friendly and competent service. Shoes are excellent. (My second pair of shoes) . I bought my first pair 1 1/2 years ago because my therapist recommended a really good shoe purchased from you. I wasn’t able to walk more than about 30-40’ without experiencing lots of pain. I became very sedentary and gained weight. This was very bad as I’m 77 years old and have heart problems. After I began to wear the Saucony shoes my Plantar fasciitis lessened and then was gone. I began an exercise program and joined WW. I set my goal to complete the Chesterfield Turkey Trot. I did it!!!!! I also lost weight and am considered in the normal weight range. Obviously I have worn out my shoes and recently returned for a second pair. I was again treated with kindness and respect. Adequate time was spent even though the store was busy.
Nick provided great customer service and honesty. He was very patience and understood my concerns. He had solution for all my concerns. He provided information and personal background. He mentioned about the fleet training meeting. It was an excellent experience and customer service. I was surprised on how the employee has the love of running and not just selling the merchandise.