I like the personal attention and the process of getting the right fit for the customer and their needs for the shoe. I also appreciate the wide range of sizes available, which is something that most shoe stores are woefully poor at providing.
This was our first visit to Fleet Feet. We were looking for long distance spikes for our son. The consultant was knowledgeable, yet friendly. She worked diligently to meet our son's needs for extra support and preferences for style/color. She suggested purchasing extra spikes, as well as blank spikes so that he was prepared for the season. We even got a discount because he was student athlete.
I am always so impressed with the customer service. Everyone is always so friendly and knowledgeable. They seem genuinely interested in finding the best shoes and fit for my daughters who are avid runners. Fleet Feet is awesome!