It would be nice to see a name tag on the team members. The appointment system works well. Too bad for these strange times. I got a good pair of shoes that were not the brand I came in for because the sales person showed me something better (I can't tell you his name because there was no name tag.)
I had a wonderful experience today! Came in to look for new running shoes after being out of the game for awhile and a couple of injuries later and my sales associate was absolutely fantastic! We got started right away and I was in and out of there with the best fitting shoes I've had in awhile in under a half hour!
Fast and easy, I like the relational aspect of the process, and really liked the pre-visit info request that allowed me to get you information about what I was looking for that allowed for better interaction and assistance to me while in the store. Thanks for a great experience!