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   3799 Reviews
7960 Soquel Dr. STE I
Aptos, CA 95003
831.662.0886
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Recent Reviews:


I've been buying shoes from Fleet Feet for more than a decade and I realize that Covid has affected every business, customer services and more. However, all associates at Fleet Feet should be fully trained in the same methodology. The associate who waited on us had very limited training OR didn't choose to use it. Pleasant, somewhat helpful but not customer service oriented. For example: "this is all we have in stock"; it would have been better to say "this is all we have in stock, we don't special order, and we only receive two shipments a year". That would have been helpful. We called to make sure you were open, no one mentioned we should make an appointment. I'd planned to buy shoes for myself and my granddaughter. I did buy shoes for myself but not for her. I didn't feel the 'fitting' was adequate or the timing was off.

It’s personalized to my needs

I like the personalized care and the time spent getting to know what my needs are, and the products that you recommend based off of that.

Cindy took her time with me and was able to help me with my specific questions and needs. She really knows what she is talking about!

Good service recommending shoes. I wish you had more extra wide shoes in your selections.

Love my new shoes and (I didn't catch his name) but the gentleman that helped me was great!

I like the very personalized service and their new computer scanner that told me more about my feet than I wanted to know. I buy all my Tennis shoes/walking shoes here. They are hands on and really know how to find what you are looking for.

Amber helped me tremendously -- I walked without pain for the first time in months after she fitted me with the correct shoes and inserts!!!

very knowledgeable and friendly sales people; a great selection of everything!

Great service

I appreciate being able to make an appointment to have a fitting to limit my contact with other people. Ther salesperson was well informed and listened to my needs.

I loved how they took the time with me and did not make me feel rushed . Also you could tell they care on finding you the right fit !

Great selection and even better service!

Very helpful & knowledgeable. They can do a 3D xray of your feet, to help pick out the right shoe for you.

The team was great at handling all our needs and we love the hoka one one brand. Wearing our purchases.

Someone is always there to help and show me what will work best with my needs. They also have a great range in shoes and apparel.

The customer service is always over the top! Always very happy experience!

Great, friendly service Prices are fair (compared to internet)

I received great customer service when purchasing my Hokas.

The customer service was amazing and I love my new shoes. I would definitely go back