I come to your store because I have problems with both feet and need Brooks Tennis shoes. I come to Fleet Feet because I am expertly fitted there and all the personnel are excellent! My shoes always fit like a glove! Recently, I came in and was fitted and selected a pair of tennis shoes. They had to be ordered in a wide width and different color. They came in very quickly! Also, while trying on shoes when I came in the first time, I left a pair of arch supports in shoes that I tried on. The personnel in the store never gave up but searched deligently until they found them! (and called me immediately when they did). I always leave a very satisfied customer!
Awesome customer service, with giving me more of an insight on how my feet and my daughters feet is actually formed and how strides are hitting ground. I learned a lot more about my feet, picking out a shoe from three different brands and having a specialist actually there to answer and consult us about types of shoes made it faster and easier. Now i am at ease knowing my daughter has the perfect fit of shoe for her feet form.
I would recommend to any one to Fleet feet rather than the traditional mall and dicks shopping if they are serious about the sport they may be in and running.
Your sales personnel take the time to fit each customer properly, whether they are buying from regular stock or a sale rack. They are personable, professional and never pushy. They sell customers the best shoe for them, not just the most expensive. I have recommended your store to many people. Everyone I know that had been a customer there is completely satisfied. Even though we now live in a different state, we continue to shop in your Augusta store when we need new shoes, socks, etc.
I walked in on a extremely busy afternoon, and needed shoes for a 29 mile run the next morning. The young lady helping me was knowledgeable and professional. I grabbed my altra shoes and was gone.... nice