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   21554 Reviews
330 Franklin Rd., Suite. 262.B
Brentwood, TN 37027
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Recent Reviews:

Associates are always friendly and knowledgeable. There is always a good selection.

The care and time your associates give to clients. It seems more of a passion than sales

I got a new employee who was awesome, as well as the store manager doing a little extra training. So I was super lucky to have two people helping me! They spent extra time with me on both machines, listening, watching me walk, and helping me get a pair of shoes that were custom tailored to my needs. I walked a mile today without any pain and I’m very thankful!

My need is medical. The orthotics i wear seem to work well with the Ghost and Glycerin styles. I've been buying either one since the doctor recommended them.

The staff is very knowledgeable, helpful, and friendly. I trust without question their recommendations for shoes that are right for my foot.

Friendly and competent service

The person fitting me did not let me try on a brand I specifically asked to try. She insisted on only bringing out sizes that were too large, even though I repeatedly told her that my foot was sliding around in the shoes. She only let me try the smaller size in one brand, even though there is a bit of variance in sizing among the different brands, and even different styles. The shoes I wound up purchasing are uncomfortable and fit poorly even with the $50 insoles I wound up having to purchase in order to make them sort of fit well enough. I really wanted to leave without purchasing that day but needed new shoes, so I settled and now I am unhappy with my purchase. I plan to return them when I can find something that fits better.

Smaller yet well curated product offering. Service is beyond any other retail store I have ever been in.

Service and knowledge was top class

The time that Roger spent with me reminded me of when I would go shoe shopping as a child. That type of service is rare nowadays. He took the time to explain the unique issues with my feet and the expert help in sizing were something every one should experience. I’m not a runner, just an aging ex athlete who’s body has seen better days, but everyone from weekend warriors to the hard working moms can benefit from the services at Fleet Feet. I can already tell a difference with my new expertly fitted shoes.

We love shopping for our daughters’ trainers and spikes at your store. They both run year round and compete in XC/track. Your Lululemon selection is always better than the actual lulu store.

Sam was very helpful!

The personalized attention was everything and I don't remember my guys name but he was a professional runner and was so attentive to me and was patience and understanding of my recent surgery. He was AMAZING

Adam was very helpful and knowledgeable as was the staff that assisted him at the front desk.

My associate was so helpful and patient with me. She absolutely went above and beyond. I think I tried on about 6 or 7 pair of shoes. I live about 90 miles away so we were determined to find a fit that day. And we did finally find the ones! The shoe insert I needed was out of stock, but I was able to easily order it online and have it shipped to my house. Fleet Feet is amazing and I’m so excited to try my new shoes.

The staff was very friendly, knowledgeable and patient! The shoes and inserts I got were a perfect fit for my foots needs! I loved that you all have the digital scanner to help with foot measurements/needs. Over all wonder experience!

Personal fit with time taken to do it well. Darren did a great job, very patient and informative of all the options.

Excellent customer service and great selection. Friendly folks.

I had another great experience at Fleet Feet Brentwood yesterday! An in-depth foot analysis and helpful shoe recommendations from knowledgeable and excited staff. Keep up the good work.

The manager was amazing and able to correct my account issues! Because of her nice interaction and care I was able to buy my Fenix 7s