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   16715 Reviews
330 Franklin Rd., Suite. 262.B
Brentwood, TN 37027
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Recent Reviews:

My sales associates were attentive informative and well educated. They tended to my needs and gave me so much helpful information on which shoe would best fit my needs. I felt well cared for and heard.

Great service!

Every visit consists of great customer service which is why I will be a return customer. Thanks, [FIRST NAME REMOVED]

The customer service was excellent. They took their time with me as a newbie which I really appreciate. I'll definitely be back.

Very helpful and knowledgeable service rep. She could thoroughly explain the differences between shoes.

The personalized service was on point!

I liked the personalized service.

Wait is way too long to simply try on a pair of shoes. It's like you can't do anything without a sales person, and you wait in line to even get to talk to one. In the day of Zappos and next day delivery, who has the time for this? I know some people want their feet tested and all that extra stuff, but if you just want thi look at some new shoes, this place is a time killer!
Response From Fleet Feet
January 20, 2020
Jamie, First of all, thank you for shopping at Fleet Feet this weekend. We always appreciate our customers' willingness to shop local! Second, I'm very sorry for your wait to try on the shoes we had transferred for you. Ideally, picking up a transfer like you did takes no more than a couple of minutes. Thank you for providing us with this feedback. This is definitely an issue that we can address in training to help customers move through the store as efficiently as possible and spend as little time waiting as possible. Again, I apologize for your wait and ask that you please let us know if you have any further feedback. Honest conversation allows us to refine our processes to enhance the customer experience in our store. Thanks again and have a great week! Joe Alexander | Retail Experience Manager Fleet Feet Nashville | 330 Franklin Road Suite 262b, Brentwood, TN 37027 615-373-1123 | www.fleetfeetnashville.com

My salesperson was pleasant, helpful and seemed to know what was best for my feet. Like my new shoes.

Great selection, excellent staff! Wonderful help and thorough knowledge.

Comprehensive service that showed genuine care in making sure I purchased the best shoe for me. The scanning system and explanation were a wonderful assessment tool and I left feeling very confident that my new shoes are perfect for me.

The service is so customized and personal.

You get a one on one with the salesperson and a actual fit for your shoe.

Brentwood, TN
Knowledgeable and friendly staff. Great selection of products too!

Great service!

I have had severe foot pain on and off for years (plantar fasciitis and Achilles tendinitis) and when it reached the point of difficulty running in OTF and then even walking my dogs, I went to a big box store and tried on EVERY shoe they carried in 3 different brands. Everything hurt! A friend suggested Fleet Feet. I came in 20 min before closing, got fitted, tried on compression socks, only tried on 4 pairs of shoes for two different activities. Within 10 min of wearing the socks I got relief! Then I purchased two pairs of socks and two pairs of shoes. I can now walk normally, without limping from the pain, and wear the compression socks every day. I am so thankful to be able to walk without pain! I will never purchase shoes from another athletic store.

Everyone was very helpful!

Excellent service. Lindsey was great and was the best shoe buying experience I can remember.

I was incredibly happy with my fitting and new shoe recommendations. I am excited to try out my new kicks

Great selection of quality foot wear. Particularly Brooks running shoes.