The wait time is getting too long. Cameron is a great asset. Twice here in this year. But Hire more folks, adapt to business in the current health environment or lose to competition and or online sales.
Long wait to check out. There was an associate available but she appeared to not be able or want to help check out.
Staff was nice but not enough available to help customers in store who were waiting for sales help.
Great staff. You are paying for a shoe experience. Only hesitation is that a shoe I was ready to purchase was online for 50$ less for the same size and model. Although I didnt ultimately purchase this shoe, had I bought it I would've been disappointed. The shoe I ended up with I am very happy with and feel the associate did a great job listening to what I needed.
I sent my 2 teenage sons to the Brentwood store to buy new running shoes. I love that you remeasure, check their gate, etc. But you can leave off the hard sale for additional shoe inserts, please. I don’t approve of your 30% up-charging strategy. Fortunately, they didn’t take the bait. Thank you.
The sales associate I worked with (Darrin) was extremely knowledgeable and professional with all aspects of running, shoe brands and overall customer service. I wouldn’t hesitate to recommend him to someone else who’s looking to purchase quality running shoes.
The 2 associates who helped me were very knowledgeable and kind. They were cracking jokes and listened well…were very open to brands I wanted to try and also made great suggestions based on my foot assessment. Overall it was a great experience and genuinely fun! David and Adam were the men who helped me at the Brentwood, TN location. They were top notch. I’ve been telling my friends and family.
Frist time there and was pleased with our experence, Jenn Urban was so helpful in fitting
me and showing different ones till I decided on one.. Jean is very friendly and easy to talk
to, My daughter and I enjoyed visiting with her.
It was my first visit to Fleet Feet Nashville and my entire experience was wonderful. All associates were friendly, they handled their busy store with ease and precision. My associate, Cameron, was very knowledgeable, helpful and patient. I will visit again my next time in town. I will be a loyal customer to Fleet Feet.