Recent Reviews:
August 16, 2018
N.L.
Chapel Hill, NC
Chapel Hill, NC
I bought new running shoes this week and the woman who sold me the shoes was great--very helpful. However, I will say that my husband had to convince me to return to Fleet Feet. The last two times I visited, I felt like the invisible older woman. Both times I waited for service and both times I was told I would be next and then saw younger people who arrived after I did receive service first. I left in frustration.
Prior to these experiences, I had always shopped for shoes at your store. A friend of mine (also an older gray-haired woman) decided to start running and I suggested she go to Fleet Feet for shoes. She did but said she could not get noticed or served and so she left. She did not want to return. And then I had my two experiences of invisibility.
So perhaps you could remind your very young staff to be sure to notice everyone during busy times. Maybe even keep an eye out for gray-haired women...we are runners, too. Thanks for listening.
August 15, 2018
H.R.
August 15, 2018
Eric Ray
August 13, 2018
Wanda Honeycutt
The customer service is exceptional. When you purchase a product for your running needs, Fleet Feet employees make sure all your questions are fully answered. They also stand by their products making sure that if you are not satisfied for any reason, you can return, exchange or try a new product.
They offer unbelievable running classes.
August 12, 2018
Martha Carmichael
Chapel Hill, NC
Chapel Hill, NC
August 10, 2018
R.S.
August 6, 2018
amanda aziz