I liked the technology and personalized service received. Jack was particularly helpful. I've already told my wife that she needs to get her next shoes from you.
A couple of things - right and not-so-great.
First of all, super friendly personnel. It’s obvious that they love working for you.
At my last visit, I bought a pair of shoes for myself. I knew what I wanted, size, etc. My granddaughter needed help - but there wasn’t really anyone who could help out. Maybe just too many customers for the poor guy running around getting shoes for people. My granddaughter quickly lost interest.
My other issue is about your clothing. I often see people like myself (yes, grandparent age - but not old!) buying shoes in your store and yet, your women’s clothing options are targeted almost exclusively for women with bodies like I used to have. Even as a former Ironwoman, trust me that at 70 yrs old, no one really wants to see me wear the skin tight tiny tops and bottoms from your racks!
And yet, we buy our shoes from you… I’m not asking you to ignore all the inspiring young women who buy from you - just to please not ignore the rest of us. Thanks.
You have an Excellent Facility ! The store is well arranged , well lit , and clean. Your products are displayed in a well organized manner. Your sales staff are very knowledgeable, and helpful. It is a pleasure coming into your store . Thanks for the Great service !
My Daughter was able to get the correct shoe for her cross country season, and we had a great experience with our visit. Thanks for all of your help, Carrboro Fleet Feet.