The woman who helped me try on shoes was professional and friendly. She listened to me and chose three shoes that were tailored to my needs but also different enough to help me choose among them. I love the pair I bought. Plus, that machine that takes a 3D scan of your feet is pretty nifty.
i had been recommended to come in and be footed for new tennis shoes from a friend but i was blown away by just how helpful, patient and knowledgeable the staff was. we worked with charity and she was amazing. i came in with my dad who had many questions and concerns. she was patient, listened intently, and answered with ease. simply cannot get the same service elsewhere! i’ve already raves about our experience to others. thank you!!
Tried on a pair of shoes on a Monday. The other style I wanted to try was not available in Carrboro store but they would get from Durham store and call me when in. I called the store back on Friday and asked if shoes were in. They told me they got there Tuesday but no one called me to say there were in. I have always liked the service at Fleet Feet ... and will come back. But an area that could be improved.......
There are so many good things about the store, but I’m forever going thru shoes to find a good fit. Partly me, but partly staff isn’t always interested or experienced in fitting runners w feet issues. It’s frustrating.
The employee with whom I interacted was personable, informative, and got me the pair of shoes that I needed to cope with my particularly bad case of plantar fasciitis. 10/10 would recommend friends and family.