That your staff really know their stuff and can address my poor difficult feet!
Plus they are very pleasant as well as competent. I always come there for my serious everyday running shoes.
My thanks especially to your manager who helped me this week when I was unable to get there from far away until 15 minutes before closing!
It was very easy to complete the fitting and then see my results in how I run. The sales associate was very professional and listened to comments or concerns about the shoes. She brought out several for me to try on and felt like she did an awesome job in selecting the right shoe for me. I did end up purchasing a pair of shoes and can't wait to try them out. I will be back as I love how friendly everyone was and how easy it was to be fitted.
They carry top of the line, first rate products at a fair price. The staff is the very essence of first rate customer service: Knowledgeable, personable, cordial and they make genuine connections with patrons. Right On!
Aubrey at the Carrboro location was helpful and knowledgeable when fitting me for a new pair of shoes. Aubrey offered me plenty of options, and described why the recommendations were geared towards what I was looking for (while easily balancing my fitting with other customers who entered the store). I'm really happy with this purchase, and hope to get lots of mileage out of these sneakers.
Excellent customer service with Blake! Extremely attentive and truly “listened” to our needs. We ordered custom made arch supports and were promptly called when they arrived. We intend to be fitted for them soon. Thanks!
I originally bought shoes and they were really helpful in the initial process. However, I noticed over time that I was having trouble with my foot falling asleep when I ran. 5 months after my purchase, they let me come in, do another fitting, and exchanged my shoes with ones that fit beautifully. They didn't need to do that, but they really supported my running habit. Thank you!