The pricing, while not has low as the national chains is reasonable and counter balanced by the knowledge and quality of the staff. The products that are offered are of high quality and of proper design.
The sales associate that helped me was great -- friendly & knowledgeable about shoes & arch support inserts. She did a good job with the fitting & answered my questions, etc. I appreciated her help as I tried on several different supports & shoes. I also appreciate the 60 day return policy. I didn't like the automatic sock up-sell with a shoe fitting. And I don't like that the sizing for clothing is limited for those of us with larger bodies. Of course, that limitation could be a manufacturer issue rather than a store issue.
The person who helped me was super patient and helpful with finding me the right pair of shoes! Fleet feet is totally responsible for my improved running health, since my first visit there about a year ago. I feel so much more empowered to take care of my body now that I know how to buy the right shoes!
I had an excellent experience with Fleet Feet!
I was referred to them by my PT to help in the treatment of a very painful Achilles tendinitis. I had not walked outside (my preferred form of exercise) for several months.
During my first visit, I was taken very good care of. The rep took his time and we tried shoe after shoe, inserts, etc. But I got them home and was not happy with the final fit. When I called they said to bring them back. My second visit was as great as the first. We decided on a narrower width and slightly more cushioned shoe. Jordan was very patient! We tried a number of pairs, and I found my dream shoe.
I am beginning to see a lot of improvement in my injury and can walk a little further outside each day!
Thank you soooo much. (my dog is very happy too!)
Alison R Taylor, Hillsborough, NC
Knowledgeable sales force, lots of stock. Caroline helped me Wednesday. She knew her stuff. She was able to analyze what I needed based on what I told her, and chose a variety of shoes for me to try. She helped me figure out what I liked or didn't like about each pair. She must have spent over an hour helping me.
I liked the foot measurement/scan and the associate's approach of looking at my feet, listening to my concerns and watching me walk in order to reccomend the right shoes for me. I appreciated the amount of time the associate spent with me.