Recently I spent @ $220.00 at Fleet Feet. I surfed the net to compare prices to see how much more I paid to patronize this "specialty shop" - Fleet Feet. I determined that if I had purchased my items cheaper online and from several other sports stores, I would have saved about $2.00 (TWO dollars) less than what I spent at Fleet Feet.
If I had purchased online I would not have had the service of a salesperson determining what I desired, carefully measuring me, evaluating my gait and then patiently having me to try a number of items. Then he took the time to ask questions eliciting specific feedback so that he could fine tune his products to best fit my desires..
In surfing the net I discovered that the salesperson not only sold me items that best meet my needs but are of such a quality that they will serve me for longer than I expected.
Being a first time buyer I was very pleased with the store and the employees. I liked the white board to place your name so you were taken care of in order you arrived.
The associate that I had was a neat individual with a sense of humor that made me giggle. I did not care of the wild colors of some of the shoes. He brought out the color and style that a 65 yr old would buy. My husband will be back to be fitted in the future.
I went to Fleet Feet because I was seeking good advises on my purchase; I wanted to make sure I would buy the righ shoes for my needs while solving a few physical concerns I had. I have not been disappointed at all. The knowledge of the associate, the level of attention, the explanations and the process to the final choice has been a great experience and I am very happy with my purchase!
Thank you very much!
Personalized service with ease. Staff member took great time with me. She did not make me feel pressured with time or with buying the product. Best shopping experience that I have had in a long time. Love my new shoes.