The knowledge of your employees about the shoes, the fit, and running is outstanding. The fact that I can run around the parking lot in them is a huge plus. Before I came to Fleet Feet, I was not getting the right fit in my running shoes and had foot/leg problems. I have been buying my shoes at Fleet Feet for about 10 years now and have not had trouble since!
I was very ignorant to the science of correct running footwear, and the associate ran me through the process and did the scan and not only showed me the right pair of shoes but also told me the reason why.
Like having the salesperson help with sizing. I thought I needed a different size but when I tried it on I found out that she was right about the size I needed. Like having the item in stock and not having to order it.
I was seriously impressed. I walked in without an appointment and was welcomed with enthusiasm. I was having some issues with improperly fit shoes from another store. I was shown the proper way to fit an athletic shoe. The attention to detail was amazing.
I have been recommending Fleet Feet to my friends and family.
I did not care for my sales associate at all. She was a know it all and made me feel uncomfortable. I appreciate the equipment to analyze my foot and recommend the correct shoe, but now that I know what I like, I will order online. I also thought the products were over priced.