Fleet Feet Sports Des Moines Googleplus-24 Yelp-24

   925 Reviews
521 E Locust St
Des Moines, IA 50309
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Recent Reviews:

October 26, 2016
LOVED the staff! And that the store carries extended sizes!
October 26, 2016
The staff was very knowledgeable. They took the time to ask questions and spent over 30 mins with my daughter to help her find the perfect pair of shoes. Very nice and accommodating.
October 26, 2016
Product the best. Services excellent, very attentive. Just felt very cmfortale.
October 22, 2016
Quality products and knowledgeable staff! Had a wonderful shopping experience!
October 21, 2016
I loved how they let me walk outside in the hallway to make sure they were the shoes for me. I am not a runner just someone who has a hard time buying shoes. They had several shoes to choose from. The best part was the sales person who was so nice and knowledgable.
October 15, 2016
[LAST NAME REMOVED] was super easy to work with, and really helpful with picking a new pair of running shoes. I'm really happy with my purchase.
October 15, 2016
This was the first time I went to Fleet Feet after hearing friends talk about how good they were. I am impressed. Not only did they recommend both the same and similar running shoes to what I was looking for, they took the time to school me on the difference between using training shoes and race day shoes. They were also able to hook me up with a different color of shoe from the catalog which wasn't on their shelf. On a separate occasion, they proactively called me to let me know that my shoes were on order yet not delivered as expected. I received a phone call at the beginning of the next week just to confirm with me that I should have the shoes in a couple days. It was definitely the most personal customer I have experienced from the distance-running community. I am going to try and make their weekly fun runs which I just found out about!
October 14, 2016
I love your store! There is a great selection of shoes and clothing. The staff are super friendly and helpful. Keep up the good work!
October 10, 2016
The staff was super helpful and informative!
October 7, 2016
Great saleswoman!!
October 7, 2016
Very personable and knowledgeable about the products. [LAST NAME REMOVED] listened carefully to my concerns and what I needed based on my current activities. He then explained to me what he needed to do to make sure I got the shoe I needed. He also made sure I understood what he was going to do before he did it. He wanted to make sure I was comfortable with any procedure. Once the assessment was completed, he brought out several shoes and explained the design and purpose of the shoe. He made sure I was comfortable with the fit. He also introduced me to the Feetures! Elite Max Cushion socks. I love the way they hug my feet and the sock cushion was great. [LAST NAME REMOVED] informed me that I could return the shoe at any time. The owner reiterated this. Guess what? I returned the next day. Although the shoe felt very comfortable in the store, it was not comfortable during my workout. I just need more room in the toe area. This time Kelly assisted me and she was just as personable. The shoe was available in a bigger width. I am happy!! Thank you for your customer service and making my experience a pleasant one. I am planning to return. I will also tell others about Fleet Feet Sports. Cheers, [NAME REMOVED]
October 4, 2016
We have a great relationship with Fleet Feet. Our employees constantly comment on the customer service and how wonderful they are treated as a customer. [NAME REMOVED], Wellness Administrator Businessolver
October 4, 2016
Knowledgeable, friendly and helpful sales people. Good products!
October 3, 2016
Quality products, friendly service, genuine advice
October 2, 2016
Friendly and respectful services! I went to this store on a girls night outing. We do this every year and I never buy anything. I walked into this store and greeted with a friendly store. I tried on a bazillion shoes and the sales person treated me like royalty. He put on and tied each and every shoe. His one goal was my comfort. I believe the sales persons name is Scott. The sale was never pressured. Scott just wanted help me find the best shoe for my feet, which believe was hard to do. Together we found the perfect shoe! I would deffently reccomend this store!
October 1, 2016
Nice staff who are easy to work with in getting the correct running shoe.
September 30, 2016
Great people! Great service! Got what I wanted!
September 30, 2016
Friendliness and customer service was great
September 27, 2016
[LAST NAME REMOVED] was very helpful. He did not rush, and listened to me about preferences, previous shoe experiences, and running habits. I am sure I would NOT have purchased shoes that day if I had not been assured that I could run outside with them to test them out and bring them back whenever. This was a HUGE selling point.
September 27, 2016
excellent customer service