I would highly recommend anyone who wants a great experience on the correct shoe for the foot. The machine that gives you the report of your foot is unique and so much information that I never knew about. It's not a scam to make you buy the most expensive product either but, great information to make sure you get the best shoes for your feet!!
Teresa ( I forgot my salespersons name, but saw Teresa’s name on receipt) was great! She was very personable and knowledgeable, she provided me multiple running shoe options to consider. Teresa made it easy! Thank you for a great customer experience!
Normally I get great service. I know with the covid-19 things are different. I was a walk-in and guy squeezed me in but wasn't very helpful. I had a half hour and it doesn't take me long to buy shoes. He didn't put my feet on the machine to measure. Didn't watch me walk, usually they tie the shoe for me, he didn't. Not sure if this is related to covid . He wasn't very personable.
The best running store I've ever been to. Jeremy and Leah represent Fleet Feet brand on an entirely different level. They and the Store are very well-respected in the community and their staff is amazing. I've never had an issue at Fleet Feet and I recommend the Fox Valley store to people as often as I can. There's a lot of love and respect given to anyone that walks in their door. Whether you're a seasoned runner or the average Joe looking to get your health back in order.
If they don't have what you're looking for they will order it.
Amazing products and service. I came in unannounced (shoe fitting appointments required during the pandemic) and they still took their time to find me the right shoe. I am always so happy leaving that store!!