Fleet Feet, Gaithersburg Facebook-24 Twitter-24 Googleplus-24 Yelp-24

   7989 Reviews
255 Kentlands Blvd.
Gaithersburg, MD 20878-5446
301.926.6442
Visit Website

Recent Reviews:


You always have what I am looking for
Response From Fleet Feet, Gaithersburg
December 09, 2019
Richard, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Knowledgable people helping you. You guys have the tools to actually help.
Response From Fleet Feet, Gaithersburg
December 07, 2019
Anjana, As a valued customer of Fleet Feet, Gaithersburg, I just want to make you aware that in our continual efforts to refine our products and services to make them more valuable to our customers, we are making every effort to listen to your feedback, address any issues you may have, and to implement customer suggestions that may benefit our entire customer base. Thanks for your support! www.fleetfeetgaithersburg.com

Personal assistance. Attention to detail. Associates are very helpful and friendly.
Response From Fleet Feet, Gaithersburg
December 07, 2019
Cornelius, Thanks! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better Thanks for your support! www.fleetfeetgaithersburg.com

GAITHERSBURG, MD
Friendly, helpful customer service
Response From Fleet Feet, Gaithersburg
December 06, 2019
Lesia , Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

GERMANTOWN, MD
The associate quickly figured out what was needed, offered three choices, and we completed our transaction within a half-hour.
Response From Fleet Feet, Gaithersburg
December 02, 2019
Ron, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

I've been coming to Fleet Feet for years, and love the service I get there each time. The staff are knowledgeable about shoes and local races (or sometimes we chat about travel races) and gave great support when I needed to switch up my running fuel. You might be tempted to be fitted for a shoe and then buy the same one online for forever, but the staff here has caught when I needed to change shoes based on the wear pattern on the bottom of my current shoe, and every now and then a brand changes the newer version of a shoe and the staff can help me find something that fits my needs better. I LOVE being able to test-run my shoes down the sidewalk and I LOVE supporting a place that has increased my own running knowledge through the years.
Response From Fleet Feet, Gaithersburg
December 02, 2019
Emily, Thanks! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better Thanks for your support! www.fleetfeetgaithersburg.com

Great selection with reasonable prices. Knowledgeable associates. No over the top gimmicks.
Response From Fleet Feet, Gaithersburg
December 02, 2019
Billie, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

GAITHERSBURG, MD
Came in looking for new sneakers. Greeter at door took my name. Took some measurements ofmy feet, came out with 3 options for sneakers. Ending up finding a pair I liked a lot!
Response From Fleet Feet, Gaithersburg
December 02, 2019
Liz, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

I had a great experience at Fleet Feet! Their staff helped me analyze my needs, test out a variety of shoes, and find the pairs that worked best for me. I'm thrilled with my purchases!
Response From Fleet Feet, Gaithersburg
December 02, 2019
Melissa, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

The associate was very knowledgeable and helpful, and they had a treadmill where I could try out the shoes before buying. Excellent experience.
Response From Fleet Feet, Gaithersburg
December 02, 2019
John, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

I was provided with the best support from the moment I walked into the store. The associate listened to my needs and concerns and walked me through every possible option. I always go to Fleet Feet to get my running shoes and will continue to do so.
Response From Fleet Feet, Gaithersburg
December 02, 2019
Jeanne, Thanks! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better Thanks for your support! www.fleetfeetgaithersburg.com

Like the foot analysis. Associate was able to advise me of proper footwear options.
Response From Fleet Feet, Gaithersburg
December 02, 2019
Morgan, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

It's really hard to find a shoe that fits my foot comfortably so it's was super nice to have staff who are knowledgeable on which shoe best suit my foot structure. They carried my size (Extra Wide) which I've been hunting down for years. They made a great recommendation on the socks (blister a lot). I also liked that although they know feet better than me, they still listen to customer requests (like I really needed Extra Wide and said as much and they brought it out). Also, it's nice to know they know that customers haven't got a clue to the question "running or walking?" And they can still make the best recommendation.
Response From Fleet Feet, Gaithersburg
December 02, 2019
Marie, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

GERMANTOWN, MD
Knowledgeable staff who do not try to oversell. Great quality products at the same or similar prices as online. Excellent customer service!
Response From Fleet Feet, Gaithersburg
December 02, 2019
Pamela, Thank you very much! Fleet Feet, Gaithersburg loves to hear from our customers. Thank you for taking your time to complete our survey. Your insight into our products and services are extremely important to us. With greater insight into our customer’s experience, we can find ways to improve your experience. We are always striving to be better. And at Fleet Feet, so does your happiness! Thanks for your support! www.fleetfeetgaithersburg.com

Chris Sloane and his ability to advise based on his own experience and familiarity with running shoes.
Response From Fleet Feet, Gaithersburg
November 27, 2019
Ansley, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

CLARKSBURG, MD
Good people

Very nice and knowledgeable.
Response From Fleet Feet, Gaithersburg
November 25, 2019
Edwin, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Higher quality shoes than big sports stores and department stores.
Response From Fleet Feet, Gaithersburg
November 25, 2019
Christine Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Attention to detail on each transaction
Response From Fleet Feet, Gaithersburg
November 25, 2019
Alberto, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Customer service is outstanding.
Response From Fleet Feet, Gaithersburg
November 25, 2019
Andrico, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com