Fleet Feet, Gaithersburg Facebook-24 Twitter-24 Googleplus-24 Yelp-24

   7887 Reviews
255 Kentlands Blvd.
Gaithersburg, MD 20878-5446
301.926.6442
Visit Website

Recent Reviews:


The customer service is outstanding! Every employee that has helped me has taken their time helping me and hasn’t rushed me with anything! Their shoe return policy is amazing. I bought shoes that were very comfortable when I tried them on but after working out with them, they didn’t end up working out. The store took them back no questions asked. Exceptional service with a great selection of shoes and merchandise !!

Chris knew exactly what I needed. He was very knowledgeable and professional.
Response From Fleet Feet, Gaithersburg
October 18, 2019
William, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Friendly and knowledgeable staff
Response From Fleet Feet, Gaithersburg
October 17, 2019
Amy, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

good service and willing to work with the customer. Not pushy and willing to take the time to help.
Response From Fleet Feet, Gaithersburg
October 17, 2019
Walter, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Customer service
Response From Fleet Feet, Gaithersburg
October 17, 2019
Tara, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

ROCKVILLE, MD
I love the individual attention I received from the sales person. She was very knowledgeable and worked with me through multiple shoes to find the one that was right for me.
Response From Fleet Feet, Gaithersburg
October 16, 2019
Aimee, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

I am appreciative of the expertice that I recieved in assisting me to identify the correct running shoes for my needs. I am glad that I stopped in. My feet are happy!
Response From Fleet Feet, Gaithersburg
October 16, 2019
Kathy, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

The assistance with picking a new running shoe was over the top good.
Response From Fleet Feet, Gaithersburg
October 16, 2019
Brad, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

I liked everything, everyone was so kind and helpful. They really try to get to know you and your preferences. They give expert adivce.
Response From Fleet Feet, Gaithersburg
October 15, 2019
Aaron, Thank you very much! Fleet Feet, Gaithersburg loves to hear from our customers. Thank you for taking your time to complete our survey. Your insight into our products and services are extremely important to us. With greater insight into our customer’s experience, we can find ways to improve your experience. We are always striving to be better. And at Fleet Feet, so does your happiness! Thanks for your support! www.fleetfeetgaithersburg.com

We had never been to your store before, our salesperson took all the time needed to fully explain the shoes, the differences, pros and cons. I will be back again, this time we made a purchase of Hoka's running shoes. Thank you.
Response From Fleet Feet, Gaithersburg
October 15, 2019
Linda, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

The amount of time spent with me to make sure I had the right shoes was amazing.
Response From Fleet Feet, Gaithersburg
October 15, 2019
Joanna, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Selection! I was thrilled you had my shoe in a wide too!!
Response From Fleet Feet, Gaithersburg
October 13, 2019
Jill, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

My sales guy was great - so patient as I tried on about 6 different sneakers! Very helpful and knowledgeable. I have been going to Fleet Feet for quite a few years because I have never been disappointed with their services!
Response From Fleet Feet, Gaithersburg
October 13, 2019
Stephanie, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Service is excellent
Response From Fleet Feet, Gaithersburg
October 13, 2019
Gita, At Fleet Feet, our vision is to inspire you to run. First mile or next marathon. Track or trail. We're stoked on running, and we want you to be, too. We provide expert training advice so you can up your game and chat with professional athletes so you can see they're just like us (but maybe a little faster). So, whether you're in a local group pub run or racing with the rest of the country at The Big Run, we want to inspire you to get out the door. And at Fleet Feet, so does your happiness! Thanks for your support! www.fleetfeetgaithersburg.com

The associates at Fleet Feet have always been very helpful in choosing a comfortable and useful running shoe. They offer good advice when I was having some trouble with shin splints and pain near my Achilles tendon. I always return to Fleet Feet because of the associates that work there
Response From Fleet Feet, Gaithersburg
October 10, 2019
James & Marjorie, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Great to deal with when the Hokas didn't work out for me. I have great sauconys now.
Response From Fleet Feet, Gaithersburg
October 10, 2019
Kris, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Excellent guidance and expert input, friendly service, well-organized and attractive display.
Response From Fleet Feet, Gaithersburg
October 10, 2019
Bernard, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

Exceptional and personalized service!
Response From Fleet Feet, Gaithersburg
October 10, 2019
Iryna & Ruslan, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

It’s nice to have a professional to give tips to change or modify shoe selection. Always a great experience
Response From Fleet Feet, Gaithersburg
October 08, 2019
Talita, Welcome Back! We love seeing valued members of the Fleet Feet, Gaithersburg run community frequent our store. Thank you! We truly appreciate your open and honest feedback. We are always striving to be better and your feedback helps us improve our services and product offerings. We are committed to enhancing and growing our local running and walking communities, and offering educational resources and training opportunities to assist you in achieving your fitness goals. We have also enhanced our Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) by adding an app and extending options to earn loyalty points. Rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com

It's nice to have sales people who stay with you until you're satisfied and who aren't pushy.
Response From Fleet Feet, Gaithersburg
October 08, 2019
Dorey, Welcome to Fleet Feet, Gaithersburg! Thanks for the review! Fleet Feet, Gaithersburg loves to hear from our customers. We would like to thank you for taking the time to complete our feedback survey. Your thoughts and insight into our products and service delivery are extremely important to us. It is through these interactions that we better understand the customer experience, so we can always improve. We are always striving to be better We always welcome open and honest feedback from all of our customers and all parts of our community. Positive feedback is always welcome as encouragement which reinforces desired attitudes and behaviors. Your honest feedback, both positive and negative, is encouraged so that we can improve when & where needed. We launched a new Rewards program (https://www.fleetfeet.com/catalogs/rewards-program/?store=fleetfeetgaithersburg) and we want you to be part of it. In addition to rewards for every dollar you spend, you can now earn trips, merchandise, and experiences for doing what you love most—being active. And at Fleet Feet, so does your happiness! I wanted to thank you for your feedback. Posting your great experience on Google, Facebook and Yelp would help us spread the word to others in our community! Thanks for your support! www.fleetfeetgaithersburg.com