I ONLY go to FLEET STREET even if I where my shoes forever. I still wear the grodies for chasing the dog thru the creek.Great service, terrific people. Go out of my way to go there. And no, I can't spell, I was an English Major.
I like that Fleet Feet has a variety of sneakers that are not usually found in sporting goods or regular shoe stores. I like that I'm usually greeted by an FF salesperson upon entering the store. Store personnel are helpful and offer suggestions and/or alternatives when i can't find what I'm looking for. I appreciate that FF offers a discount to frequent shoppers.
What I would change: when a frequent customer's discount is about to expire, an email reminder would be appreciated. I'd also like to see the "buy 3 pairs of socks, get the 4th pair free" special offered by the former owners reinstated.