Bekah was super friendly, patient, and knowledgeable. From analyzing the way I walk, to explaining what kind of running shoe I needed and why, to fitting me for shoes and insoles, she was a great help. After telling her I had issues with shin splints she even provided some resolutions and resources to check out. She really did go above and beyond and I walked out confident in my purchase. I'll definitely be making future purchases at Fleet Feet.
After years of mis-fitting myself for shoes at the box stores I wanted to be sized and fitted. I chose Fleet Feet on a whim. I'm glad I did. I love my Brooks.
I have retold the experience with friends and family until they laugh. Last week I took several family members and now I have the last laugh.
We had a great experience with Suzanne (sic) who was very patient with my 91 yr old mother who didn't want new shoes. She left in high spirits with a new pair of shoes as well as a pair of bakala socks that she didn't think she wanted. She actually walked around the store without her 'hiking stick'. We also purchased a second pair of shoes, and had a great time. Thank you!
The training program has significantly increased my running abilities. I have come a long way with the the help of my mentor and knowledgeable Fleet Feet staff. I've purchased many products that have benefited me during this new venture. It has been helpful to talk with other runners about what they use, as far as nutrition and injury prevention. I can even try some of the products in the store before purchasing. I had an issue with my shoes this season, and fleet feet made it easy for me to exchange them for something more suitable. Erin has been awesome! I look forward to coming back to fleet feet in the future!
Customer service is outstanding!! They carry large variety of nutrition including all natural gels. They have a great wealth of knowledge when it comes to the type of shoe that is best for you. Their clothing selection is awesome! Simply the best!!