Staff at the store are very knowledgable about all the products. For example, I have spoken to many about the nutrition options for running and I have gotten a lot of personalized help while trying to choose the appropriate product. They ask about specific likes, dislikes, running options, distance, stomach reactivity, etc. It has helped me a bunch to make good choices. Also, I am an older runner, and I get such support and helpful advice from the staff.
The training programs are great. I think I have participated in at least four programs so far and they have all helped me reach my goals. The coaches go beyond what is expected. The support, special attention, motivation at races is great. And everyone has a good time. I felt a little strange at my first training program because I was over 60 and slow, and everyone else was young and fast, and I have come to feel very comfortable and happy to receive lots of personal attention as well as my being able to support other newbies.
No matter who the staff - all are knowledgeable and EXTREMELY helpful! I have bought my running shoes from Fleet Feet for the past ten years or more - and I am still novice. They treat me like a runner which is so unlike any other running retail shop in Madison. They keep up with advancements and alway provide the latest “gear”. Hands down - a winner!
AJ was incredibly thorough and patient. He got me set up with my shoes and some therapy type items for my newly diagnosed plantars fascitis. He was of great help and in no way pushy. I’m so glad my doctor recommended fleet feet. Thank you for great service!