I appreciate the product and fit knowledge of the staff. Their patience and expertise provides the customer more confidence in their purchase. The 60 day guarantee reinforces that as well. The ability to try a shoe out in store and get immediate feedback is key.
The customer service is exceptional! Although I was waiting for a specific person to help me (A.J.), all other associates checked in to make sure I was being helped.
A.J. is knowledgeable and really cares about the people he is helping. I never felt pressured to buy one shoe or another. The first shoe he chose for me is the one I ended up getting out of the ones I tried, which shows he knows what he is doing!
I appreciate that the staff take the time to determine your needs and choose the best shoe for you even if it isn’t the most expensive shoe in the store. This is definitely the best place to get a great running or walking tennis shoe.