I was very pleased with my experience buying running shoes yesterday. The sales associate was knowledgeable and not pushy or intimidating. I felt listened to and very well taken care of. Not often do I walk out of a store with exactly what I wanted, not worried about the cost because I had an awesome experience. Great job!
I had visited another running store before going to Fleet feet and I was not impressed with their service. However, the moment I walked into fleet Feet Alex made the experience an amazing one. He asked a ton of questions so he understood how to help me. He was patience and was completely aeswome about listening to my wants and needs!! He didn’t try to just sale me everything, he added his personal recommendations but was also very aware of my budget! I will only go back to Fleet Feet after this experience! Also whenever I go back to the store all the workers ask about how my race was and they remember who I am! It’s just a cool experience!
The staff were super friendly and didn’t try to force me into buying anything more than I wanted. They demonstrated that they were knowledgeable about the products and helped guide me to a shoe that works for my needs. I believe it was both a guy and girl named Alex that helped me
What a great experience!! Alex was the most efficient and helpful sale associate, trying to help two customers at the same time since he was alone, I think he made me try 15 pairs of shoes to make sure I was satisfied. Thank you.