Nothing to do with employee's , but price. I bought a pair and afterwards felt they were not worth the price. But that is me and my budget, not used to paying that much for shoes. I will let you know again in a year if they hold up.
I have a very picky middle schooler - there was only one color in the style that actually fit her well. Maybe a little broader selection of styles? The service was phenomenal and I loved being able to pop in and out in 20 minutes.
Service is always very friendly and helpful: could reduce prices or give a senior citizen discount? It reminds me of shoe stores when I was young: very service oriented and always measured your feet for a good fit.
My son recommended that I come to Fleet Feet for walking shoes. The lady who helped me listened and asked relevant questions. She helped me with several different shoes and helped me to choose the right one. I have only worn them on one days walk but that 8 miles was good. Shoes were comfortable. If they stay this way and give me some durability then I will be one very satisfied customer. Thank you so far.