Ben at the Sacramento store was AWESOME. So glad he came from Chapel Hill, NC to help. He’s a great member of the team. He sized both my husband’s and my feet and, with the help of his colleague, found us the perfect shoes. Thank you, Ben and team!
I am going to Europe for the first time and was looking for a good pair of waking shoe. The sales associated listened to my needs and concerns, went to the back and came back with three options. A pair of Nike's, I don't remember the second pair and the third were the Swiss
Clouds.-- slip-on perfect fit and like walking on a cloud. Slip-on are especially perfect because of having to take ones shoes off when going the TSA at the airport.
Staff was great. super friendly and take their time with each customer. its fun just talking to people who generally like to run.
my only feedback is some times when i go there i am not buying shoes and i don't feel like there is a place to get help. most people on a register are the people helping in shoes so i will just be waiting by the register hoping to be acknowledge.
Just the amount of time you spend to get it right is very impressive. Next week I'm going to be taking my mom (95 and going strong) to Fleet Feet in Minneapolis so she can have her feet measured. She has a number of issues that I think the right shoe could help.
Thanks for your customer service; I'm walking better already.
The time Phil took to ensure my son had the right running shoe for his feet and sport. While also bringing out options for my son to try on. Phil also took the time to answer any questions my wife and I had, and also offered a few tips. Once my son picked his shoe, Phil ensured all our needs were met before we left the store.