I'm an older person with serious physical challenges requiring outstanding lateral shoe support. The salesperson listened carefully to my need for new shoes and when he didn't have an exact replacement for what I'd purchased a couple years ago from Fleet Feet, he offered two excellent alternatives he had in stock. I loved one of those, bought them and wore them out of the store . As I said, I have very special footwear needs. Fleet Feet has always had exactly what I needed. I wouldn't shop anywhere else.
The customer service was great. The rep was filled with knowledge. They also quickly brought out the pair of shoes I wanted to try on and another pair they thought I might like. I ended up feeling the rep’s recommended pair a lot better than my choice so I bought those. They also recommended an insert that works perfectly for my arches. It was a very good experience and everyone was very helpful and warm.
Experience was great. Very helpful person helping me and fun to get individualized information on my feet and shoe needs. I wouldn't recommend to everyone because the cost of merchandise is prohibitive to some.
Gabriel at Fleet Feet Seattle was so helpful! I booked a shoe fitting appointment and he took scans of my feet to better understand my measurements, gait, etc. and fitted me in the most comfortable Mizuno shoes I've ever owned! Highly recommend this store and staff.
We were helped by Will at the Capitol Hill store and he was excellent!! My daughter got a great pair of running shoes for her Cross Country season that fit perfectly and that she is happy with. Will was patient and informative and answered all our questions. Great selection of shoes and socks! I love that the store is also a hub for information on running groups and events.