I go in for a new pair of shoes. I come out with not only a new pair of shoes (which are just perfect for my feet) - but also guidance on stretching - personal time to sit with me and make sure I understand the importance of stretching and personalized to my particular needs.
Thank you Erin and Fleet Feet!
I feel service and personal touch has declined immensely. Deteriorates with every up size you make. I first bought over 10 yrs ago in the small Reynolda location. Someone spent an hour with me talking and trying on shoes, letting me try them outside etc.
Yesterday, I was handed off to an associate who really didn't know much about any of the shoes. Not a lot of interest in me or what I was trying to achieve. Manager at the time just pushed me off on her.
Do you have any real runners on staff anymore?
I have told lots of friends Fleet Feet is the place to go over the years, regretfully; that is past.
I had to stop running due to the amount of pain I was having in my feet. I went to fleet feet to get fitted. They were so kind, patient, and helpful. I left thirty mins later with a comfy pair of shoes and a pair of inserts to help support my foot. Today I was able to get back to running pain free
The service was exceptional. Went there because I could not find a pair of tennis shoes that I could wear for any length of time my feet hurt so bad. Only have had my tennis shoes a few days. Let me wear them a little bit longer and will let you know.