I'm a running newbie, and I'm overweight, but the man at the Fleet Feet store (Nick) never made me feel intimidated. He was super positive! I didn't realize how much went into choosing a good pair of running shoes -- the scan of my feet gave me a lot of insight into my footwear needs. It's awesome! I'm more excited than ever to see what I can accomplish as a runner!
My experience at Fleet Feet was great. The staff was very knowledgeable which I expected but it was more than that. They took their time, explained everything, were patient as I tried on different shoes & “test drove” them, and finally narrowed down my selection. I had been in a couple of weeks before for a different product and had an equally good experience which is why I went back for shoes. You should be thrilled with the way they represent your organization.
Don took an incredible amount of time making sure i has the perfect shoe for me. It had been a while since I was fitted and I was having some IT band issues. He was friendly, patient and really great to work with!
We like the one-on-one attention and help finding the best shoes for my kids. We had returned shoes today that my 14 year old son just didn't like (appearance) and your employee took a lot of time to try to find him shoes that he may like, but that will also fit his narrow foot.