Suzie is the best. She is careful and always makes sure you are happy and understand what is best for your hair. It’s obvious that she loves what she does.
Dava N at Burbank is amazing! She always has a smile and gives amazing hair cuts! She is the best barber by far! She cares about her clients and it shows.
I've had some mixed experiences with this Floyd's a few times in the past, with some having me questioning my continued business. However, after me and my family discovered your stylist Ninva, we've become loyalists to Floyds again. She always ensures we're satisfied with our cuts before wrapping up our appointment each time, showing a deep concern for our satisfaction prior to letting us out of her chair. And before anyone draws a parallel over us not being satisfied in the past to her showing concerns for our satisfaction, the two are unrelated. She does not know we were once detractors. Her cares and concerns are genuine, and it comes across this way. She's thorough, which makes a customer (me) feel super important. That's a nice feeling, especially when many of us don't always feel that way in our daily lives.
In addition, she always glows when she's present at work, like it's the place she wants to be. Nothing can make a customer more nervous than when employees at a business wear their bad day on the face. Ninva has never shown anything but positive vibes to us each visit, and is very welcoming each time we visit.
Ninva is a Floyd's Barbershop treasure, and a fantastic stylist. As long as she's cutting and styling for Floyd's, we're guaranteed to return over and over again.
Friendly service with the skills to provide great haircuts. The chat feature is also helpful when the app scheduling isn't working right. You can easily fix the appointments when chatting with someone.