You have Great people that are fun to talk to and do a great job, excellent music playing, and an awesome atmosphere. I had a great experience getting a hot towel while getting a shampoo wash and conditioned, they understood what i wanted and checked in with me as they went (and they actually know what an inch is!!!). I also got a beard trim with great scented beard oil. The best part is they don't make you feel rushed, and they listen until they understand what you want. They even save notes on what you like done, so you can just say "same as last time, thanks! 😊". This is the only place I'll go to anymore.
Emily does a great and consistent job with my hair, and she's good at adjusting each time to be as chatty or non-chatty as I happen to be on a particular day, making me feel at ease while I'm there.