I am only giving a 10 because the lady who cut my hair was very nice and did a good job.
There is a gentlemen who works at this shop that always wears Dallas Cowboys gear who is extremely obnoxious & rude. In my last visit alone, he said to my barber that “independent women is what is wrong with the country” several times while a Madonna song was on AND I watched him take another barbers clippers MID-HAIRCUT to “show him how it was done”.
All in all, my cut was fine but would be better if that wasn’t going on around me.
I liked how the barber asked clarifying questions and prompted mu 11 yr old soon to show pics of what he had in mind. I liked how she said she’d use a 4 guard then let him see if he wanted to go shorter in back.
Amber is an amazing artist how she represents the brand with not just an amplified experience every time. She delivers exceptional customer service to her customers and her team. She leads by example and models the core values of Floyd’s when it comes to brand standards. She always knows what products to offer and always recommends different products for different cuts to style accordingly. She is always attentive and gives a warm welcome no matter how busy is gets and making sure everyone gets taken care off and still staying on top of her game and fully serving her clients. She is a rockstar !!!