Kenna is very courteous and ensures that we are involved in the haircut process. She is very kind and empathetic. I wish her all the best in her career upward movement.
The hairdresser was great! Super impressed by her ability to keep the conversation going and making the time go fast. Plus she did a great job in cutting my hair too bc it out of control!
Amazing customer service, I’ve been a customer since 2019 and have always had Floyd’s 99 as my go-to for getting a haircut. I always felt confident about my haircut coming out of the chair.
The individual stylists are the main reason I return - this time Erin was great - perfect cut and customer service - friendly, witty banter - we talked music! Michael in Pasadena.
Rachel is an amazing stylist. She understood exactly the style I wanted, took her time and did not rush through the cut, and her service was fantastic.
Friendly people easy going. Patient with my son who is on the spectrum. Loves the attention he receives from all who know him. They are very engaging with him. They make him feel at ease.
Christian was cool to talk to. He made my haircut experience nice and calm. He was really good and gave me exactly what I wanted. I received compliments on my haircut because of how crisp it came out.