Pros:
Consistently great staff & stylists
Good prices
Variety of services
Numerous locations
Availability of appointments
Good music playing
Shoulder massage!
Cons:
Buggy website - I usually try to book through the website but almost always end up calling on the phone to book because the website glitches before I can complete the booking process.
Overall I think Floyd’s is a great company and business model. Be sure to share the wealth with your in-store staff and stylists - they are the reason I keep coming vback!
I have to admit overall most of the barbers I’ve had there are high-quality with a few exceptions and most of the time the front desk person is really cool. My last interaction was not the best but overall, I really like the service products always smell amazing and high-quality but I have to admit the price is a little high if it was just a little bit lower I’d probably come more frequently.