Convenient locations, enough stylists/barbers one can get seen fairly quickly, and employing talented stylists/barbers who listen and try to implement customer requests to the best of their ability.
Chris is the barber I go to and he is the manager as well. Super great at cutting hair and walks you through exactly how it will look afterwards and explains thoroughly the entire haircut before he does it and is happy to explain different types of haircuts as well. Overall very happy experiences every time and I really appreciate the assistance in deciding what kind of haircuts are best for me.