I like the overall vibe and ambiance of the establishment. A tad on the pricy end, but the barber/stylist who does my hair is a sweetheart, truly solid in her craft, as well as catering to my styling wants and needs. Her name is Lily at the Winter Park location.
The receptionist knows me by name, Marshall is an excellent barber (so is Maxmillian), I referred a friend of mine to the shop (she was delighted), I feel comfortable there as do others.
The store is clean, lots of products I can use and a good overall experience.