I love how easy it is to book appointments online, the extremely fair pricing, and the friendly staff. I take my five year old son there and he loves it. Especially the old school barber chairs and the free lollipops!
My barber was great, very personable and friendly and I’m very happy with my haircut. I need to say though I was 5 min late and I called ahead and spoke to Heather and she was very adamant about me needing to reschedule. I told her that I’ve never heard of any business denying someone for being 5 min late and she told me it was already passed the time of my appointment and so I would need to reschedule. It 5:39 and my appointment was at 5:40. I got there at 5:45. After I refused to accept that she eventually said we’ll see you then and abruptly hung up. This was extremely rude and upset me. It’s terrible customer service and I just wanted to let you know if not for Mikayla being so great I would never go back, because Heather is extremely rude and in some power trip
Super friendly staff and hair stylists. Ability to book an appointment online. Online information about all the stylists at Floyd’s in Woburn. Convenient hours of operation. Great fun atmosphere. Ability to find a stylist that styles men’s longer hair styles. Great prices for the multiple services available.
Mikayla always gives me the exact cut I pictured in my mind before going in! She listened to every question and concern I had, and styled my hair perfectly without any notes from me. 10/10