Marcia was very kind and professional, asking lots of questions about my situation and taking notes. She also was flexible, as I came in the first time not realizing I could have made an appointment; I was just in the neighborhood and stopped by. I ran out of time and needed to come back, so I had an appointment the second time. Marcia is hard-working; she had a customer both before and after me and handled everyone with professionalism and grace. I purchased a pair of shoes and a pair of arch support inserts.
I have already recommended her shop to a couple of others, but the reason I listed a 9 out of 10 is more the product than the service. I am not sure yet that the inserts will actually work for me. I am only up to 2 hours per day of wearing the inserts, I am only able to add about 10 minutes per day so am taking it slowly, listening to my body as Marcia said. My arches keep cramping and my right calf is sore. So I guess my story is not yet finished. I will be going to a podiatrist for further assessment, at the recommendation of my PCM, also because I have had some tingling and numbness in the toes for about two years, which needs to be evaluated.
Marcia is very professional and was committed to helping me find the perfect shoe fit. She is easy to visit with and I was pleased with the shoes she was able to find for me. Her appointments accommodated my schedule and I enjoyed my shopping experience.
What I like about your product is that as soon as I put on one of your sandles with orthotics, my feet completely stopped hurting me!! What a RELIEF! When the bottom of your feet hurt so much you tend to be a home body, so thanks to Foot Solutions Im much more able to get out and do my thing.