For me it is the communication between the staff and myself. The staff lessons to me - My questions and concerns. Then using their knowledge and expertise, I receive information to aid me in my choices. My choices are always mine, but I learned that their recommendations are always spot on. Thanks to all the staff, folks like you are a blessing to people like me.
The products - my two pair of sandals are so comfortable. The employee knew what I needed from the tests so I didn't have to try on any that wouldn't be good for me. He was very attentive and understood what I wanted. And he even offered me a bottle of water, which I accepted.