Not sure of anything specific. I just don't make recommendations very often, have only had one experience (so far) with your store, and might not think of you because I don't shop or do errands in your neighborhood often.
I like the good quality, and the service. It is also very nice to go into a small shop instead of a mall.
Also, I like the way you are community minded and never say no to putting some advertising in your window when we have an artists' sale.
Your emails are very informative.
Christian is very knowledgeable and gives excellent service.
Service is very friendly and very helpful. Whatever time/action is needed is afforded to each customer. Explanations are given and solutions found to individual customer requests if at all possible. Overall, buying from Foot Solutions is a very pleasant experience.
I would rather you did not share my name publicly.
I apologize for not remembering her name, but I felt the woman sales person was not as customer friendly or welcoming as she could have been. She absolutely knew her stuff but I didn't feel particularly comfortable ~ no smile, no asking how I was when I first entered the store or trying to put me at ease. Christian(?) was warm, knowledgeable and professional. It felt as though he truly cared about my feet!
Your store was recommended by a friend and I'm glad she did. The cloth "brace" and new Joya shoes are helping to ease the pain of my plantar fasciitis better than I had hoped. Although I still feel it, I know all is healing and in the meantime I have comfort.
I would absolutely recommend your store.