Knowledgeable staff and personalized service. It is very helpful that they keep purchase information in their database. This makes any questions about the product easy to look up and reorder if needed.
Knowing what they are talking about, helping even though they know they won't make much on the sale, friendliness of staff all combine to make a wonderful business model. If only other stores would match their ethics, quality products and fine service. I will be back over and over again, thanks.
Although your products are a little pricey, the way that you guys go about helping your customers is fantastic. I like how John explained everything he was about to do so i could understand what was going on. I also like that you guys do multiple tests for one client so you can make 100% sure they get the best results in your products.
The salesperson, Joe, was very knowledgeable about foot problems, including arthritis, and what types of shoes would be best for my feet. The shoes I bought are very good quality, attractive, and most of all, they are very comfortable.