Shannon was very good at keeping me updated. She did everything she could to get our unit completed in the quickest way because she knew we had trips planned.
The whole experience of buying my first RV was OUTSTANDING. Each and EVERY person at General RV in Ft. Myers was friendly, courteous, knowledgeable and this made my decision to buy from General RV an easy one.
Thanks to you all
Shannon Bell, our service advisor was excellent. She provided me with frequent updates and worked diligently to keep the work on track. Great communications.
Great customer service. The very best people and everyone made it a fun experience. I normally dread buying anything because it seems hard at most places, but my experience was EASY and FUN. Thank you General RV
Service advisor Gage was extremely helpful and very professional throughout the entire process.
Also the prompt service at the time of the appointments with no BS..Just get it done attitude...Love it....Thankyou...
Shannon in the service department was absolutely amazing keeping us informed and up to date with repairs to our RV. This was very important to us since we are first time owners and very apprehensive. Brady in the back stayed in contact with Thor for diagnostics, repairs, and parts replacement. We are very happy that we can get back on the road again.