Great customer service. The very best people and everyone made it a fun experience. I normally dread buying anything because it seems hard at most places, but my experience was EASY and FUN. Thank you General RV
Service advisor Gage was extremely helpful and very professional throughout the entire process.
Also the prompt service at the time of the appointments with no BS..Just get it done attitude...Love it....Thankyou...
Shannon in the service department was absolutely amazing keeping us informed and up to date with repairs to our RV. This was very important to us since we are first time owners and very apprehensive. Brady in the back stayed in contact with Thor for diagnostics, repairs, and parts replacement. We are very happy that we can get back on the road again.
We lived full time in a Newmar Ventana class A for 5 years, camped for far longer than that, and have had experience with MANY dealers and service centers. General RV is by far the best we experience ever had. Bought a new Brinkley 3515 model z and these guys were amazing throughout the whole process. Even with a title issue with the fifth wheel we were trading in, General held our unit on deposit for a month while we got that squared away. Went above and beyond in our pickup/delivery and noticed several things we didn’t and ordered the parts ahead of time. Very happy with General!
Charles was friendly and eager to help me get the answers I needed to make sure my lifted truck would work with a 5th wheel hookup. On my 2nd visit(pick up day), everyone was nice and assisting each other in order to make our transaction as smooth as possible. We have some outstanding items pending but I’m confident everything will be wrapped up in a few weeks. Highly recommend for your next RV purchase.