We lived full time in a Newmar Ventana class A for 5 years, camped for far longer than that, and have had experience with MANY dealers and service centers. General RV is by far the best we experience ever had. Bought a new Brinkley 3515 model z and these guys were amazing throughout the whole process. Even with a title issue with the fifth wheel we were trading in, General held our unit on deposit for a month while we got that squared away. Went above and beyond in our pickup/delivery and noticed several things we didn’t and ordered the parts ahead of time. Very happy with General!
Charles was friendly and eager to help me get the answers I needed to make sure my lifted truck would work with a 5th wheel hookup. On my 2nd visit(pick up day), everyone was nice and assisting each other in order to make our transaction as smooth as possible. We have some outstanding items pending but I’m confident everything will be wrapped up in a few weeks. Highly recommend for your next RV purchase.
Gage my service rep was fantastic
He walked me thru everything and took care of the paperwork
I would highly recommend Gage …. He knows what he’s doing
Great job
Gage is an outstanding service manager. Honest and did everything he said he was going to do. You need to keep service managers like that. I wouldn’t hesitate to recommend General RV just because of him.
Griffin was fantastic. He did everything he could to make sure I was happy with my purchase. My walk-through was prompt and easy. Very good experience.
Prompt courteous service, taking care of a recall and also getting the diesel oil changed, I was notified about some pointers that led me in a good direction, so I could properly maintain my slide out gaskets and also around some water fittings. Everything went well got me in and out in the shoʻrt period it's time
Lance in the service department was great! Had 3 issues come up with our trailer, and all 3 items were taken care of the same day. It was a pleasure working with Lance and the General RV service team. Highly recommend them!