Professional and very polite staff in service.
I brought my motor home without appointment,
Service advisor took it in and vehicle was completed the same day.
Thank you very much.
Abhi and Shauna went above and beyond to resolve the issues with my camper, and I truly appreciate it. I was finally able to use my camper this past weekend for a big event and it is the unit that I have been needing for so many years.
Thanks Guys.
Having battery issues, made an appointment to diagnose and ended up replacing lead batteries with one lithium. RV ready as promised and hoping to enjoy the new battery for many years. Also lighter and easier to handle
Working with Iris and Karen was an easy stress free experience. She found the perfect camper for me, and was Very knowledgeable about all the units she showed me. When I came to pick up my camper, Jayson helped me load my new camper, and showed me how to load it properly. All in all, a 10/10 experience. I would definitely recommend buying an RV at Fraser way.
This was one of the best times I have dealt with Fraserway. They were able to get me in within a day and repaired my issue within a day or so. Shauna in service was great. Great personality, helpful and knowledgeable.
My wife and I were looking at the East to West Ahara lineup, and Fraserway Edmonton happened to be our closest dealer. They were more than accommodating to allow us to see the model we were interested in (in the middle of winter so it was indoors, warm and cleaned). The combined knowledge between sales and the service tech who answered some more technical questions ultimately led to us placing an order at the Edmonton RV Show. We were updated on the progress through production and shipment status, and the unit was fully ready to go at the time of delivery with an excellent walk through. The team including Iris/Robyn, Abhi, and Karen took care of us and made the purchase a breeze, we wouldn’t hesitate to deal with Fraserway Edmonton again!
Last year we bought our first RV, 2021 Thor Hurricane 29M at Fraserway Edmonton on Stony Plain. Our salesperson Iris Doll was very informative, professional and knowledgeable. She was always available to answer questions and meet us whenever we came in from Lloydminster. We would highly recommend Iris Doll as a top salesperson at Fraserway.
This month we took the RV in for regular maintenance and a few small issues that needed fixing. We worked with Shanna in the service department to organize our drop off, scheduling of the maintenance and repairs. Shanna was easily to get a hold of and made sure we were kept up to date of all that was needed. We were able to drop it off in Edmonton and have it ready for our first camping trip. Shanna worked very hard to make sure everything was looked after and ready.
We are very happy with Fraserway and highly recommend them for sales and service!
Brett and Deb
Going through the sales and purchasing experience was rather graceful with no pressure!
Staff were knowledgeable, friendly, and experienced.
Fraser way has been very accommodating to me and as of late I’ve taken my Delano motorhome out and everything worked. I’m very happy with my purchase.
The only thing I could come up with when they asked me was a rod on my shower curtain and they wrote it down and are going to repair it. That impressed me I like the interactionwith their staff.
Friendly Staff. I’ve shopped and used Fraserway Services for 8 yrs now for some of my camping supplies and RV needs when required. I’ve had great service with them.