Service was through a third party where billing was sent to another dealership. Was very busy leased with their working the details that didn’t have to affect me. Great work.
We felt that our business was welcomed and of value to Fraserway, and the service department staff were very helpful. We especially appreciated the fact that the service department seemed fully prepared and willing to take care of our tent camper. That was not the case when we needed work on it two years ago (even though we had purchased it from a Fraserway dealer in Abbotsford and were told we would be able to take it to any Fraserway operation). And some other RV dealers in Kamloops won't take a tent camper at all, so it's encouraging that Fraserway in Kamloops appears to be trying to improve customer relations and we thank you for your help!
fast, efficient. great service from the team there. Jared was very helpful. I really appreciated his expertise and looking over everything before i got on the road. Great team there.
I had warranty service on an RV done at Fraserway on a camper I purchased elsewhere that wasn't available in Kamloops. Kaitlyn (sp ? ) and everyone treated me like I had spent a 100k at your business. That kind of service is not always made a priority at times.
Certainly I will return both for service and future needs.
Super friendly, knowledgeable and professional - but mostly importantly, a very personal experience - ensuring our needs were completely looked after. Cheryl, Connor and Francois are awesome!
This was our first RV purchase, and the friendliness, professionalism and integrity of François, Cheryl, and Connor were amazing - they made everything so easy and made sure we had everything we needed.