We appreciate the experience we had at the PG Fraserway dealer. Our salesman Steve was very thorough and honest during our purchase. He went out of his way to keep us up to date throughout the process including on his days off. The entire team were helpful and accommodating. We've only just purchased our RV recently, but we are very happy with our unit and would like to thank everyone at Fraserway PG for their excellent service.
I had an emergency issue with the braking system and brought it in without any notice. The team immediately made room for me and brought my trailer in right away. They had the diagnosis and repair complete within 6 hours to get me back on the road. The team was excellent to work with and I really appreciate the service I received, and my experience was excellent. Kudos to the tech and service advisor, will recommend this dealer to anybody.
I enjoyed all aspects of dealing with the fraserway staff. In addition to loving my new trailer, the folks at Fraserway went above and beyond to make my purchase and subsequent delivery (The trailer I purchased was too big for me to tow, so Fraserway included a delivery 800 km!) as smooth as possible. I even got fed and my dogs got treats. In particular, a big shout out to Steve and Jeremy who are the best!
Thought that Hannah was very friendly and informative on the trailer information.
With a couple hiccups- the team was quick to fix and make the situation right.
Also feel comfortable/confident to deal with other issues and concerns shall they arise .
Your extreme level of service and for working my appointment in later in the day in spite of my not making at the appointed time.
You went above and beyond the call of duty.
So much appreciated.
Your service technician, Mike, was exceptional!