1. Well organized from start to finish.
2. Excellent customer service.
3. Great on the road support.
4. Well stocked (a few more dish towels would have been nice.
The process of booking on the website is very straight forward.
The RV had plenty of horse power considering it was a 32 footer.
The pickup and drop off process was very easy and quick. Drop off was especially quick and stream lined bearing in mind the fact that we did have the RV fully cleaned ie outside lockers/cupboards etc were swept out and clean.
We had a couple of reasons to call the on road help. The second time we had a very helpful girl who talked us through fault finding an issue of getting the sides in and out and fault finding fridge and ceiling fan issues.
More than happy with all aspects of booking the RV with Fraserway.
We had a great experience taking the Fraserway Truck Camper out on the roads of Alberta and BC. The truck drives smoothly and the camper offers lots of space on colder evenings and rainy days. When we encountered an issue Fraserway Roadside Assistance replied right away with advice.
Wir hatten zum 5. Mal ein Wohnmobil von Fraserwayund waren bis auf eine Kleinigkeit wieder sehr zufrieden und wir haben für nächstes Jahr schon wieder gebucht.
We didn’t need to bring anything with us. Bedding and basic essentials were all provided as part of the hire. As far as I could make out it wasn’t an optional extra.
The Introduktion in the car and the Camper should be better, especially for first time Camper. Some other Camper helfend us out how to start the refrigator again. And also the Motor Break and how to block a gear should be explained especially when driving through the Rockies. Especially the Ford 350 Lariat is a very good Truck for a TC. And the Camper was enough for us two.
We had such a great time rv-ing. For 2 weeks we rented the c-medium for 2 adults and 2 small children and had the best time.
The team members of fraserway airdrie were so helpful and friendly and made sure everything was perfect!
The R.V. C-small was perfect for us. Great quality!
The equipment was very complete, even an axe was there for your firewood. :-)
Friendly staff at the pickup and dropoff.