Great experience and extremely friendly staff assisting us all the way from booking, modifying booking, shuttle pickup, overview on departure day and again on return day.
All staff was extremely professional and courteous from start to finish.
Thanks for the great experience; it will not be our last time.
I have rented an RV before but this was my first time with Fraserway. Their add-ons were reasonably priced and I appreciated that there was no added charge to drop off in another city.
It was a very good Truck Camper we got. At Edmonton when we arrived, the Introduction form Elke was very good. She spend a lot time for us, for every question we had, we got a good answer.
When we go next time to canada we come again to fraserway for rent an RV or Truck Camper.
best regads
Wonderful staff at the Leduc Alberta location, with check in and check out. Costs were exactly as estimated and the RV Motorhome was perfect. Will definitely use Fraserway again. R. Regan
The people who took care of us were amazing. The French lady who checked us in and the lady who made the inspection truly made our experience memorable. The RV itself? All good, everything we needed was provided.
From the moment we arrived at Fraserway until the moment we returned the camper, the service was excellent! The people were friendly and helpful.
Additionally: the camper was perfect! We had a C-Small, but it was built perfectly; in terms of looks, comfort, and interior design. It was a compact camper, but very cleverly designed, and we had everything we needed.
We had expected the camper's engine not to have much power, but it did! It was comfortable to drive the camper, and honestly, we miss our big travel companion ;)
The simplicity to use the RV. Great service from Fraserway (vehicule preparation, explanation, support on the road available that fortunately we didn’t need)
We felt safe and supported using the RV.
We had a great time. The rv was perfect and the service was also great.
We missed some equipement for example an umbrella our a outside grill. Maybe it would be an idea to have a premium convienence kitt. We certainly would pay some extra for that.
Also the choices and the fitment of the childseat could be improved. It worked but it wasnt great. At last, add a posibility to have a bagger safety net for small Childs on the bed above the driver. In the current situation we could not let our Child sleep there. Again if this was an option we would pay for it.
Overall it was great and we had a wonderful stay.
Kr,
[FIRST NAME REMOVED]
The unit was clean, comfortable and met all of our expectations for our family of 5. The staff at pickup and drop off were very friendly and helpful with any questions or concerns. Would definitely recommend Fraserway for any RV rental needs.
You get a relatively new reliable vehicle. The truck camper we had was a good fit for us and we liked the size if the bed. Although, getting in and out of the camper, we had to use an additional step stool and the door would get very dirty on dusty roads.