Good quality RV with zero issues. Quick, friendly and uncomplicated handover/return. As frequent RV renters we rate Fraserway best, better than the rest, which we had several issues (waiting times, car functionalities etc.) with. The Toronto team did great - Greetz to the lovely German speaking team :-)
Enjoyed the ease of the rental process, friendly customer service, excellent fall rates.
One improvement would be easier access to “how to” videos or answers to our questions on the road. The main video was helpful to some degree but had to watch the whole thing to find what we were looking for. As well, used the emergency call number once but a good search engine with our questions would have been useful.
Super expérience. Véhicule très bien équipé. Personnel très gentil et professionnel. Explications fournies à la prise en charge et le mode d'emploi sont très biens. Nous avons adoré notre première exepérience en VR
The staff were extremely friendly and professional. However, I would have appreciated a newer, better-maintained motorhome, rather than one that had already covered more than 70,000 kilometres.
The RV we got was in excellent condition. Everything was absolutely clean and it was very good provided. I must emphasize that the bedroom was carefully arranged a fact we didn’t experience during many RV rentals in US before.
After a 5 weeks RV-tour (6400 km) with Fraserway RV Toronto we are fully satisfied.
Fraserway RV Toronto is an excellent ambassador for Fraserway.
The staff was very friendly, competent and helpful. The shuttle was in time and we felt absolutely safe during the shuttle tour..
In summary, big recommendations!
Staff tried to accommodate rental upon pickup.
In the end it was OK and our trip went well
Alla and Trudy were amazing to deal with during our rental period
Thank You
See you next year
Unser Camper C-Smal war gut ausgestattet, nur das Bett im Alkoven war bretthart.
Die Übergabe in Toronto war problemlos und die Mitarbeiter ausgesprochen freundlich. Die Kommunikation mit Fraserway war problemlos.