Amazing service from all the guys. I can't believe the price I got for my first pair of cycling shoes, and when my size wasn't in stock they were shipped within a week from another store. Thanks for all the help!
I like Trek products and the other products for sale at the Trek Store. I really appreciate the folks who work at the store. Seem to me to be very helpful
the service was better then good. got there early, but still opened the door to bring my bike in, and to give information. work was done the same day. Gary is a good guy. thanks, love the finished product. will always go there for work.
My purchase of the Trek Marlin 7 was an excellent experience! Everyone that I spoke with during the purchase and delivery was extremely polite, knowledgeable and friendly. I had to wait for the bike and shoes to be shipped to the store. The expected arrival dates were communicated clearly to me and the communication set my level of expectation.
Thank you for all the excellent service I received during the purchase and delivery of my bike.
Doug
The fact that it was my first visit and you all had the inner tube I need for my electrical scooter which I really need at the time was so helpful. The staff there on this past Sunday 6/29/2025 was awesome. They were very helpful w/ me and my family w/ the knowledge concerning our bikes too. I will use Trek as my provider concerning my bicycles going forward especially since the Fredericksburg, VA. location is very closely to my house.
Great service. They assembled my bike rack, carried it out, put in on the truck and patiently explained everything to me. I am very pleased with my experience. Thank you