Everyone was helpful and had great insight. Speaking with the staff made me comfortable knowing that my bike was in good hands and with the best possible recommendations.
Trek is a good brand and I like how the company started grass roots in a barn. I ride an older Trek 820 that ive had for years, racing BMX in the past rigid for mountain biking doesn't bother me at all, Im an older rider that finds enjoyment in cycling and the health benefit of the sport itself. As an older rider in my fifties I mostly do the green trails and national park rides, I've been considering adding a Marlin 4 or 5 hardtail, I'm not an extreme rider, a decent hardtail no more then 700 dollars out the door is my limit and all the bike i would ever need, I would like to see Trek do a rigid trail bike, a simple 1x drive train, mechanical no electronic shifting, a disc brake setup, put a rigid fork on a Marlin 4, drop the price 100 bucks, and you would have a buyer.
The guys working on the bikes are extremely friendly and knowledgeable. I visited the Fredericksburg shop after a bad experience at the Stafford shop. I will definitely be back to this shop again. Gary is amazing!!!!
Received amazing customer service from Matt. He was very patient and extremely helpful as I decided on the bike I wanted for myself and my child. All employees were professional and extremely helpful.
Professional, affordable privces, and exceptional customer service! I had 2 tires installed @ Trek on my Ghost Hybrid bike that I pre-purchased on my my own and within an hour, I had w beautiful new tires and ready to ride! We've found our bike service shop for life! The kindness and expert level care was incomparable to the rest!!
Amazing as always. Everyone here is always super helpful. Even though it is a corporate shop they do an amazing job at making it feel like a home town mom and pop bike shop.
Gary was fabulous from the whole questioning about the new bike purchase to all through the ordering process. He helped me with absolutely everything. I love the new bike; it’s stunningly beautiful. My 5th Trek bike purchase. Nothing better. Please let Gary know how special he is! Trek should be very proud to have him as an employee.