Both Steven and Walker were very honest with the initial house assessment prior to starting work and discussed all costs related to the recommended job. These gentlemen used great manners, were careful around household items and worked hard to meet the forecasted timelines of completion.
I spoke with Leslie to set the appointment for one of our company's rental properties. She was incredibly professional and friendly.
I received a phone call from the technician Stephen about an hour before the scheduled arrival time to inform me when they would arrive at the property, so I could meet them there.
Upon arrival Stephen and his team mate were incredibly friendly, knowledgeable, professional, and I felt very comfortable with them. I never felt like I was being pitched, or that they were trying to up-sale me. They walked through the entire property with me, and gave me realistic expectations of what could and what possibly would not be removed.
I would recommend ZeroRez to anyone in the property management field, or anyone with carpet that needs to be cleaned, to get honest and fair treatment, and pricing.