The gentleman who signed my bike in was very knowledgeable and offered several suggestions/ options.
I am happy with everything except a little concerned with new tires holding air. They changed out the valve stems from presta to traditional and I've had to add air multiple times in a week!😪
Very helpful staff member. Went in to return an online purchase and he helped us with that as well as sell us some needed products. Went out of his way to help brainstorm ways to find the right bike bag for my bike.
I have been shopping there for 15 years and always came home with quality products. That includes six bicycles and lots of clothing. Service on my bicycles was always tops. The shop is very accessible with lots of free parking space and a parking lot that is large enough to try out bikes. The staff are very friendly and knowledgeable. The owner is a very experienced bicyclist.
Prompt, knowledgeable, and courteous sales staff.
Excellent delivery service personnel. On-time delivery as promised. Efficient set-up and machine instructions.
I'm always pleasantly surprised at how knowledgeable and helpful the staff is! Their shop is in a good location for my daily commute and for the most part they keep my son and I moving on two wheels!
you listen well, respond immediately, deliver as promised; shifters almost right but still not perfect - maybe you needed a test ride -
all in all, excellent!