I was shopping for an electric bike, which I don't know anything about. I rented one and loved the ride but wasn't comfortable for they didn't have a bike that fit me, The customer service was great. He listened to my concerns, needs and wants as well as explained the different bikes.
Staff was, as always, amazing! Super helpful, never pushy and always willing to answer what might be silly questions. I always appreciate their advice. They take exceptional care of their customers. Highly recommend.
Our guy was very informative. I was riding with a helmet that had a crack and I thought that was OK. Good product knowledge passed on. Very much appreciated. My wife and I bought a pair of helmets and a rearview mirror.
Simon was extremely helpful, he found me the exact bike I needed and make sure I knew everything I needed to as I am very new to the community. He also did an excellent job letting me know what sort of fixes he was making as he was making sure it was fit to ride.