Everyone is super friendly. I stopped by on Saturday, without an appointment, with a concern about one of my tires losing air. The gentleman that helped me, and I apologize for not remembering his name right this moment, took great care of me in a matter of minutes. Showed me what was wrong with the tire (sealant dried up) so I now know what I need to pay closer attention to in the future.
Bobby was amazing from the first day that I walked in until 32 days later when I can to pick up my beautiful bike. He was patient through my selection and fitting experience, encouraging and informative. When I picked up the bike i felt confident to put the bike in the trunk, was empowered with trails and the app to riding right way. I really appreciate Bobby's kindness and support.
Everyone in your store is super friendly and helpful! I cannot say enough about Jose and Lester they are fantastic ! Please keep the great work! Thank you Eddie
You were able to quickly tell me if the bike that I was looking for was in stock and available. You even prepared the bike for me to pick up and made sure everything was in good working order so that my daughter could ride it as soon as I got home.
Service dept has helped me out a few times that they did not even charge me for the 5-10 minutes spent! I will continue to go to them for service just becuse of the generosity and the great service provided when I was so frustrated when I walked in due to me bike problems!
The bicycles we bought are of great quality. The service was excellent. The personnel at the Canton location is very friendly and very knowledgeable. Zach was extremely helpful and took care of us.
As a long time customer (30 years), this retailer has earned my trust in their service dept, knowledgeable staff, and obvious commitment to the cycling industry.
Great set of products from high end bikes down to stuff for everyday blokes. Friendly and helpful staff. First time in and left with what I needed. Knowledgable about safe places to ride. No snoots here. I'll be back.