My Di2 was completely dead! Bevan in the Richmond shop charged it up and sold me a new light; pretty slick for a kiwi.
Great service, advice and conversation. Considering the location is so close to the Boulie, (Richmond and Kew) it’s like having your own team support vehicle right there, handy.
Great service from the team at the Richmond store. Have very little knowledge on cycling, so it was great that they made the time to educate me on all the different items.
The friendly, helpful and welcoming staff - who know what they're talking about and go above and beyond to support their customers - fostering a sense of loyalty and encouraging return custom. Additionally, I always appreciate the openness and transparency of their pricing (for services etc). Always a pleasure!
A very wide range of products that are excellent quality with varied specs for different price points.
Staff are extremely friendly, helpful and knowledgeable and were able answer all my questions to ensure I got the correct and most suitable parts for my bike.