I arrived when the doors opened and the excellent mechanic was able to replace a spoke right away. I was on my way and able to ride safely twenty minutes later! Thank you, Freewheel.
You guys always take care of my bike in such a speedy fashion! As I am right in the neighborhood, and am an avid cyclist it is so great to know I can count on you!
Friendly, seemed a little costly though but I know you’re not volunteers. Haven’t ridden the bike yet so I’m not sure how it rides, but it sure looks nice.
Matt was wonderful! Kind, thoughtful, answered all our questions and did a great job setting up my new bike. Thank you Matt for your time and patience!
I had an excellent experience buying my bike with Freewheel! The employees were very helpful and gave me a chance to try multiple bikes. They helped me order specific parts and put together the perfect bike for me. I really appreciate all the help and support. I would recommend anyone to buy their bikes and equipment at Freewheel. Thank you!
Service is everything - Dennis, one of their sales associates was quite instrumental in setting a somewhat complicated sale for my the purchase of my new Trek ebike, that involved a layaway, and swapping out factory parts for specialized accessories. Al-in-all, and really nice transaction.
I have loved the Trek Domane bikes I have owned (and still own) and purchased my current one from the Mtka store. Always get great help, ideas, and service from the staff - Will, Matt, Curt and the rest - when I ask or bring the bike in. I will continue to go to this location for future bikes and products!
I needed a small yet important repair to my son's bike and of course i needed it done immediately since I waited until the last minute. When I showed up with the bike they helped me immediately and they were kind and courteous and the price was right.