Consistent professional and friendly service!
Top of the line products and staff that have the expertise to personalize your needs.
My purchases over the years have included swim wear and accessories, cross country skis, snow shoes as well as a road bike and bike apparel and accessories. I am always impressed and never disappointed with the quality of the product and the staff. Thank you Fresh Air!
I like to have a selection that varies, and I love to support local business; Fresh air offers some gear not available at other local merchants. The atmosphere is very nice and most of the staff is kind of friendly, and helpful.
It is a very personable experience and watching other customers come in and be dutifully attended to was reassuring.
My bike took longer than anticipated on initial setup. But, the ride home was sublime.
Friendly helpful people and also knowledgeable…great combination…and also obviously a passionate cyclist too….enjoyed the renting and also the bike on the local trails…will return when next visiting!
Had 4 sets of wheels built with my supplied rims and hubs. No problems and always great service. Will have another set or two built in the future for sure. Amazing location great staff and parts. Love the old road bikes that are around the store.
Top quality products. Knowledgeable staff. They always have what I’m looking for, or will provide a reasonable (and usually better) solution. Fresh Air and the LCBO definitely rank as the two best shopping destinations in Thunder Bay. Jeff and Pete run an outstanding operation.