Fresh Air - Thunder Bay Googlemaps

   1177 Reviews
710 Balmoral St
Thunder Bay, ON P7C 5V3
8076233800
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Recent Reviews:


Great service department, knowledgeable and efficient staff.
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I had a drop post that I wanted installed. Tech was honest and said they could try to refurbish it but it minor last long. I appreciate when a business looks out for my interests. After all, I don’t have the experience or knowledge to make that call. I depend on the shop. I’ll be back.
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You looked into my problem with my shoe, and it seems to me that the manufacturer did not get back to you folks. You refunded me, which is fantastic, and above and beyond in my experience. Staff was very knowledgeable as well :) I will be back often, Thank you!
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Locally owned. Great customer service. Everyone is always friendly and helpful.
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very knowledgeable and helpful no upselling which was greatly appreciated super busy but patient with questions and demos
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Very knowledgeable & accommodating staff!
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That you are very knowledgeable and help with the products you sell
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Friendly service
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The electric bike I brought from Fresh Air runs very well and I really love my new e-bike. I’m very glad that I purchased the bike yesterday.
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Excellent selection. Competitive prices. Friendly, knowledgeable and helpful staff.
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Great service and friendly staff
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Service, quality, interior ambience of the store
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I. Brought my bike in for a basic tuneup at 1030 am and it was ready for pick up by 1200 noon when I came back . Great quick service.
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Greg, the bike department gentleman was amazing!! He really took the time to speak to my son, and talk bikes and what is new and different. That stands out as most adults dismiss the kids and talk to the adults. I was not buying the bike, my son was. Greg should be noted as an asset and also how kind and professional he is in sales. There was no pressure at all, my son said that this was the best service we have ever had.
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The staff are so friendly, helpful, and knowledgeable. They make shopping there a breeze
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the team is always so helpful and knowledgeable! keep up the great work
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Always excellent customer service and a friendly knowledgeable team. One suggestion though, maybe delay the automatic “thanks for your purchase” email for at least a week or have a way to de-select that email going out if the bike is a gift. My bike was a birthday surprise. My birthday is Saturday. I got the email yesterday. Just a suggestion…I wasn’t mad lol Other than that don’t change a thing!
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Ive did business with Peter Tofinetti a few times. Very helpful and professional. My opinion..... you guys do a great job. Thanks
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Quality and continuum of staff.
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Excellent service!
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