Customer service was excellent and quality of rented tux. In addition, the tux came with a white pocket square but at the last minute I realized I needed one that matched my wife’s gown. I went to the Arcadia location on Baldwin and they were very accommodating and helpful.
I can't stand wearing a suit but some times you just gotta do it. Luckily the staff had been so amazing they made the experience that much better. Next suit I need, I'll be back for assistance 100%.
Jonsun was an excellent sales associate who made the process very smooth/easy. He even ordered 2 sizes of shirts and pants for me since I was in between sizes, so I could make my final selection once I came back and tried on my actual tux. Customer service was outstanding and I got so many compliments on my tux during the event.
Thank you Friar Tux!
Staff was friendly, knowledgeable, helpful, professional. When I came in at last minute to pick up my rental at closing time, staff took time to allow me to try rental on & then assist w/ some changes that needed to be made w/out me feeling rushed.
I have been using FT for the Oscars every year and until this year your service has been great.
This year when I came in for my initial fitting I was told that if I hadn’t gained or lost 5 lbs in the last year I didn’t need a fitting. That was a first because usually I am measured and fitted. When I came to pic up the tux the only thing that fit was the pants. I ended up trying on another 3 shirts and 3 or 4 jackets. The sleeves on the final jacket were too long but they had run out of options.
That said I would still recommend your location.
The customer service was so kind and wonderful. And they did a great job fitting me for the tux, which ultimately fit perfectly and was as comfortable to wear as a tux can be. Thank you so much!
(I already wrote a review on Yelp)