Every time we went to confirm our wedding parties suits, the order seemed to be wrong and needed to be corrected. This left me worried they would get it right when we went to pick up.
When we did pick up, the ring bearers' pants were so ridiculously wide that they could not even wear them. When I contacted Friar Tux about this I was given no credit back and basically told "oh well".
The staff at the Brea location went above and beyond. Danny and Faith were the ones I dealt with the most; their input and detail through the whole process made it a breeze. All the suits were fit perfectly and pickup/drop-off were simple. I rented 12 suits total from Friar Tux, 11 of those suits were for out-of-town individuals (no Friar Tux locations in their cities) --- again, whole process was made easy due to the efforts of the Brea team. I recommended them to 3 friends that are getting married this year!