We ordered 11 Tux for our wedding, and only 2 were right. What was the point of taking measurements when every inseam was short or long. It was very disappointing and frustrating to be dealing with this right before our wedding. Traveling to different warehouses to pickup pieces was an added stress as well. Although, everything was situated, we shouldn’t be traveling to fix everything.
Overall the suits turned out great. The issue I had is that so many of the employees I dealt with, weren’t on the same page. Information was mixed up and they weren’t sure of what they did or did not have in stock when it came to the suit for the ring bearer. It seemed like the computer system was different for each individual Friar tux shop our groomsmen went to. I think things would’ve worked more efficiently if the system was streamlined. And that is why I gave it a six.
Friar Tux Brea is a top notch Tux shop. The staff is knowledgeable, professional and still engaging. My tux fit perfect, even after delays caused by the Covid pandemic moved my daughters wedding by almost 4 months and I put on a little weight. This is where I will go next time I need to dress up for an event. Good people, great product.
Cody and Casey were exceptionally helpful and went out of their way to ensure my suit was fitted just right, even though it meant staying late. They were professional and went the extra mile. My girlfriend and I were thoroughly impressed with their service and kindness. Probably one of the best experiences I have had with some workers all year. Thanks guys!
The employees are very helpful and even though I asked the same questions multiple times to confirm I had everything correct, they did not seem bothered or annoyed. The price was also very reasonable and the quality of the clothing was great.